Good writing is the key to success in today s fast-paced business world. Whether making a compelling argument or apologizing for an error, following-up a job interview or declining an invitation, trying to be persuasive or playing hardball, what businesspeople say and how they say it affects how colleagues, co-workers, and clients respond. Webster's Business Writing Basics offers practical advice and easy-to-follow examples for preparing polished business and office communications that get results.